A、Because it is against the law. B、Because the man is not a member of Terry’s family. C、Because the woman cannot find the test.

M: Hello, Mrs. Kelly. I’d like to pick up my test, please.
W: Sure. Whose class are you in?
M: Dr. Purcell’s math class.
W: And your name?
M: (21)My last name is Raleigh. R-A-L-E-I-G-H.
W: That’s right. Jim Raleigh. Here it is.
M: Thank you. And Terry Young’s test too, please.
W: Oh, I’m sorry. I can’t let you take someone else’s test.
M : He’s sick, and he can’t come in to get it. He’s my roommate,
W: I understand. But (19)the privacy act won’t permit it.
M: Really? Maybe you could tell him.
W: Not even then. I can only give a test to the student whose name appears on it. I can’t even give it to a family member.
M: That’s bad.
W: I think so, too, frankly, (20)but that’s the law.
M: Okay. (22) I’ll tell Terry, Thanks anyway.
W: You’re welcome. Tell him I’ll just keep his test here until he feels better and can come in for it himself.
M: Okay. I’ll do that.
W: Have a nice day, Jim.
M: You too, Mrs. Kelly.