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  3. As we know, it is very important that a fine should pay attention to the training of its staff as there exist many weak parts i

As we know, it is very important that a fine should pay attention to the training of its staff as there exist many weak parts i

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问题    As we know, it is very important that a fine should pay attention to the  training of its staff as there exist many weak parts in its various departments. Staff training must have a purpose, which is defined when a firm considers its training needs, which are in turn based on job descriptions and job specifications. A job description should give details of the performance that is required for a particular job, and a job specification should give information about the behavior, knowledge and skills that are expected of an employee who works in it. When all of this has been collected, it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in the training period.
   There are many different training methods, and there are advantages and disadvantages of all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job" in the classroom, but training in using these skills takes "on the job", by means of such activities as practice in the workshop.
   It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the quality of the staff who do the training. A company can often check on savings in time and cost by examining the work performed by the workers and technicians who have completed a training program. The evaluation management training is much more complex than that.
A training specification specifies______.
选项 A、the performance required for a certain job
B、the behavior, knowledge, and skills expected of an employee
C、the training contents and methods
D、the costs and savings of the program
答案C
解析 本题考查代词的指代。若理解了文章第一段最后一句中的指示代词this指的是前一句中的a training specification“培训规划”，便知问题的答案。因为原文里的“what the Training Department must teach”“培训部所教的东西”即选项C里的contents“内容”。
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