Questions 9-15 •Look at the notes below． • Some information is missing． • You will hear a customer calling Millennium

F：Hello，this is Anna Beara from Excellerator Co．calling．May I speak to Mr．Mitche?
M：Hello Ms．Beara，this is Arthur Mitchell．
F：Hello，I’d like to place an order for a number of your Millennium desk units．
M：Certainly．How many were you interested in ordering for purchase?
F：Quite a few．Do you have many available in the warehouse?
M：We keep a large supply in stock．There’s also a showroom with quite a few on hand．It shouldn’t be a problem．
F：Well then．I’d like 750 units by the end of the month．Could I get an estimate before placing an order?
M：Certainly，I’ll have it for you by the end of the day．
F：What does the estimate include?
M：Estimates include merchandise，packaging and shipping，duty if required，any taxes and insurance．
F：Do you ship door-to-door?
M：Certainly，all shipments are door-to-door．Delivery dates depend on your location．Could you tell me the address of your company?
F：No．280，Forest Street，Hamilton，4089．
M：Well，we can deliver within 14 business days．
F：Thank you for your help．
M：My pleasure．Could you give me your number and email address please?
F：Certainly．My number is 503—589-9087，and my email is Beara．Anna@hotmail．com．B_E_A_R_A，Beara，dot，Anna．
M：Thank you very much．You can expect an email by 5：30 this afternoon．