2. 外语
  3. Opening your drive-thru(不必下车可得到服务的) coffee shop won’t come without challenges. Here are some of them: Space. The new shop will r

Opening your drive-thru(不必下车可得到服务的) coffee shop won’t come without challenges. Here are some of them: Space. The new shop will r

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问题     Opening your drive-thru(不必下车可得到服务的) coffee shop won’t come without challenges. Here are some of them: Space. The new shop will require an area for the drive-thru line. If you have a small, takeout-only space, you can use a line to surround the building. If your existing space also welcomes dine-in guests, you need to consider safety and not blocking your parking lot.
    Competition. Your company can stand out as a local business, but make sure your speed, convenience, and customer service don’t fall short of customers’ expectations.
    Harder to build connection and culture (but not impossible!). Although some business owners fear drive thrus as a cold transaction (交易), you can still ensure your customers get a real connection. Have a question of the day without using common statements like "Nice weather we’re having." Customers love it, and regular customers will be excited to see what the new question of the day is at every visit. You can also have a pay-it-forward(预先捐赠) program, or other ways to promote your brand. Customer service may not look exactly the same as it does in-store.
In the last paragraph, a pay-it-forward program is mentioned as a way to________.
选项 A、promote your brand
B、increase your profit
C、greet your customers
D、reduce your running cost
答案A
解析 细节辨认题。由题干中的In the last paragraph和a pay-it-forward定位到文章最后一段倒数第二句。句中提到，你也可以用预先捐赠或其他方式来推广你的品牌。由此可以确定A“推广你的品牌”为本题答案。文章中未提及B“增加你的利润”、C“问候你的客户”和D“降低你的运营成本”，因此可以排除。
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本试题收录于： 大学英语三级B级题库大学英语三级分类
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