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  3. MEMO Dear employees, An office is a place of deadlines, cancelations, last-minute tasks and ringing phones. To make the office p

MEMO Dear employees, An office is a place of deadlines, cancelations, last-minute tasks and ringing phones. To make the office p

admin2015-09-22  36
问题 MEMO
Dear employees,
An office is a place of deadlines, cancelations, last-minute tasks and ringing phones. To make the office procedure more efficiently, some of the procedure has been changed recently. First, all of the telephones are supposed to be received by an operator and will be transferred to the exact place the caller wants.
Next, one of the important changes is a reporting system. From now on, each department doesn’t need to make financial reports anymore. We developed an automated financial program. But the technology report should be sent to the head office as usual. In addition, the new software will be distributed to every department from this Wednesday. I understand you are not familiar with this program, so you will have some handbooks and manuals. If you have any problems with the software, please contact Ms. Tucker who is in charge of this program.
Lastly, feel free to visit the on-line suggestion box on the Web site whenever you come up with any good idea.
If you have any questions about this change, feel free to call Mr. Kyle Watson at 365-8968 or e-mail him to the address stated on our company Web site.
To: Kyle Watson
From: Jack West
Date: May 20, Wednesday
Dear Mr. Watson,
I saw the memo on the bulletin board yesterday, I received an envelope from Ms. Tucker. However, I found only handbooks and manuals without the software program. I tried to contact Ms. Tucker, but she went to a branch office in Midtown to demonstrate how to use the software program. She won’t be back to her office until this Friday. Our marketing department needs to install the new software as soon as possible. Would you please let me know how I can get the software before this Thursday? Thank you.
Jack
What do Ms. Tuckers’ duties include?
选项 A、Receiving phone calls
B、Sending financial report to the head office
C、Helping with software problem
D、Operating the company Web site
答案C
解析 在留言第二段落里提到如果软件有问题请与程序管理员塔克斯女士联络。因此可知是软件服务点的业务担当。
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