Questions 1～5 refer to the following e—mail． What did Ms．Waring do before filling out the claim form?

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问题 Questions 1～5 refer to the following e—mail．

What did Ms．Waring do before filling out the claim form?

选项 A、She visited a bookstore.
B、She canceled her payment．
C、She returned the item．
D、She called the seller．

答案D

解析答案仍然在“Claim Details”部分中，“…I called the customer service num．ber listed on the Web site…”故选答案D。

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