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  3. McDonald’s, the burger behemoth announced a 5.2% drop in profits for the first three months of 2014 and a 1.7% decrease in same

McDonald’s, the burger behemoth announced a 5.2% drop in profits for the first three months of 2014 and a 1.7% decrease in same

admin2015-03-20  23
问题     McDonald’s, the burger behemoth announced a 5.2% drop in profits for the first three months of 2014 and a 1.7% decrease in same store sales in the U.S.. President and CEO Don Thompson emphasized that McDonald’s would be focusing on its core products, like its Big Mac, Egg McMuffin, and its famous french fries.
    Thompson’ s back-to-basics vow comes in response to the sort of menu creep the chain experienced in 2013, when it rolled out a seemingly endless stream of limited time offers. After all, those special promotions and innovations didn’t do much good. Same-store sales slipped by 0.2% in the U.S. last year, and chief operating officer Tim Fenton admitted that the fast-food chain "stumbled a bit, in 2013, with too many new products, too fast and we created a lot of complexity."
    Thompson said that McDonald’ s "core products are familiar favorites for our customers. They truly represent McDonald’s to all of our customers, and at about 40% of total sales, they are an incredible business asset for us that requires a constant publicity and promotion."
    When McDonald’s first got off the ground in the 1940s, it had a nine-item menu made up of hamburger, cheeseburger, soft drinks, milk, coffee, potato chips, and a slice of pie. It built its iconic reputation on guaranteeing that these food and beverage items would have the same great taste no matter the McDonald’ s location at which they were served.
    But as time goes on, too much menu diversification, which McDonald’ s has suffered from of late, leads to longer customer wait times in an industry built on speed. "What McDonald’ s workers do inside those four walls is really impressive. Everyone has their time and place, and their entire job is done in two or three steps," says Howard Penney, managing director at Hedgeye Risk Management. Adding more processes that come with a bigger menu, specifically the smoothie and espresso machines, has disrupted McDonald’ s restaurants’ time and motion. It takes a lot longer to make a smoothie than it does to pour a fountain Coke. "Everything they’ve done to become all things to all people has slowed service," Penney says. All in all, going back to its roots could be just what McDonald’ s needs.
What’ s the author’ s attitude toward McDonald’ s present situation?
选项 A、Skepticism.
B、Objectiveness.
C、Indifference.
D、Approval.
答案D
解析 题干问的是作者对麦当劳现状的态度。首先要明确文章的第三段提到的“核心产品是客户最熟悉、最喜爱的产品……它们是我们不可替代的商业资产，需要持续的宣传推广”。然后要明了作者的态度，根据文章最后一句“总而言之，回归本源才是麦当劳需要做的事情”可知，作者与第三段中Don Thompson的看法一致，所以正确答案是D项，即作者持赞同态度。
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