Customer: This is ridiculous. I’ve been waiting for my meal for more than half an hour. Waiter: ______

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问题 Customer: This is ridiculous. I’ve been waiting for my meal for more than half an hour. Waiter: ______

选项 A、Sorry, but you have to wait longer.
B、Sorry, I know, but you see the restaurant is full and we’re shorthanded today.
C、You can see the manager if you want to complain.
D、Sorry, but you can go to another restaurant.

答案B

解析本题问题为顾客向服务生抱怨说等了大半个小时饭菜还没有上，答案B最为委婉贴切。对于客人的抱怨，服务人员应该先道歉，然后再解析原因。选项A、C、D都不是服务行业的用语，太不礼貌。故答案为B。

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本试题收录于： GCT工程硕士（英语）题库专业硕士分类

GCT工程硕士（英语）

专业硕士

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Customer: This is ridiculous. I’ve been waiting for my meal for more than half an hour. Waiter: ______

GCT工程硕士（英语）

专业硕士

ThepositionmaybringtheemployeeanannualincomeofthefollowingEXCEPT______.WhichofthefollowingisNOTmentionedab

Salesman:Goodmorning.Planningtobuyanewcartoday?Customer:______.Salesman:Whatkindofcarareyoulookingfor?Custo

Husband:ShallIgetsomethingfordinnertonight,dear?Imaydropoveratthesupermarketonmywaybackhome.Wife:Oh,yes.

Sincethematterwasextremely______,wedealtwithitimmediately.

NASAisreleasingseveralimagestakenbytheHubbleSpaceTelescope,whichistheclosestyetlookattheredplanet.Altogethe

Youcan’tbe______carefulinmakingthedecisionasitwassuchacriticalcase.

Obviouslytelevisionhasbothadvantagesanddisadvantages.Inthefirstplace,televisionisnotonlyaconvenientsourceo

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Theappealofadvertisingtobuyingmotivescanhavebothnegativeandpositiveeffects.Consumersmaybeconvincedtobuya

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