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外语
How does the woman start her speech?
How does the woman start her speech?
admin
2010-11-20
83
问题
How does the woman start her speech?
O.K., I’m going to hand out your training packet which will give you sample scripts and show you how to deal with specific situations. The most important part about your job is to be polite, speak clearly, and assure the people you’re calling that you’re calling to perform a survey, not to sell them something. Most people get upset when they speak with telemarketers; however, they are more likely to stay on the line if you explain that you are taking a survey. Now, before we begin, I want you all to listen to this call. Take notes because I want to know how you would have handled the situation.
选项
A、To be polite
B、To speak loudly
C、To call many people
D、To sell as much as possible
答案
A
解析
第二句The most important part about your job is to be polite,speak clearly,and assure the people you’re calling that you’re calling to perform a survey,not to sell them something.强调礼貌的重要性,因此正确答案是(A)项。(B)项中的loudly如果改为clearly的话,就会是正确答案。(D)项与原文中的not to sell them something不符,因此是错误的。
转载请注明原文地址:https://www.kaotiyun.com/show/pXZd777K
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