2. 外语
  3. Read the article below about the qualities of a good boss. For each question(23-28)on the opposite page, choose the correct answ

Read the article below about the qualities of a good boss. For each question(23-28)on the opposite page, choose the correct answ

admin2013-03-17  72
问题 Read the article below about the qualities of a good boss.
For each question(23-28)on the opposite page, choose the correct answer.
Mark one letter(A, B or C)on your Answer Sheet.
                    What makes a good boss better?
Different businesses require different management skills. But some of these skills are common to all good managers. Everyone’s opinion of what makes a good boss differs. Each work environment places different demands on managers, and a good boss in one workplace might not be as effective elsewhere.
    In large companies, where delegation and organisation are important, the role of the boss or chief executive is to encourage and generally get the best out of his or her managers. In a small business, however, the boss’s job is to ensure, without the help of any middle management, that staff at all levels meet targets. This requires a different set of skills.
    ’Being a good manager is important in any organisation, but it’s particularly so in small businesses,’ says David Harvey, Director of management-research company Optima. ’This is because in a small company, the Director shapes the company culture and the overall atmosphere in the workplace. Without effective leadership, the company will fail, regardless of the strengths or weaknesses of the competition.’
    The most successful small businesses are those where the boss can get the employees to take an active role in the development of the organisation. It isn’t just about paying staff more. A sense of purpose is also important. This doesn’t have to take the form of ambitious mission statements, which are so popular with some management schools. Instead, it’s about communicating a set of business priorities that everyone in the organisation feels is important and that they want to achieve. If you take a holiday company, this sense of purpose can be about focusing on first-class customer service, so that all holidaymakers feel well looked-after on arrival in a resort.
    A good boss cares about the development of staff and recognises that the company will also gain if staff are encouraged to achieve their potential and succeed in their careers. People development depends on appropriate training and providing the right environment in which people can learn, either formally or on the job.
    It is possible to acquire leadership skills. While some people have an instinctive understanding of what makes a good manager, others can learn as they go along.
Why does the writer mention the holiday company?
选项 A、to suggest a different approach to motivating staff
B、to show the importance of providing good service to customers
C、to give an example of some possible business values in practice
答案C
解析
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