2. 外语
  3. July 20, 2004 Dear Sirs, Today we have received your bill for 150 name-bearing(刻有名字的)crystal vases(花瓶) which you sent us the

July 20, 2004 Dear Sirs, Today we have received your bill for 150 name-bearing(刻有名字的)crystal vases(花瓶) which you sent us the

admin2013-12-03  72
问题                                                                   July 20, 2004
Dear Sirs,
    Today we have received your bill for 150 name-bearing(刻有名字的)crystal vases(花瓶) which you sent us the other day.
    We had ordered these vases on condition that they should reach us by the end of June. But they arrived here 15 days behind the schedule.
    The customers refused to accept the goods because they arrived too late. Since the vases bear their names, we cannot sell them to other customers. So we asked the customers again and again to take the vases, and finally they agreed to accept them, but at a price cut of 30%.
    You may understand how we have lost the customer’s confidence in us. In this situation, we have to ask you to compensate for the loss we have suffered. We are looking forward to hearing from you soon.
                                                              Yours faithfully,
                                                                  G.Pastry
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答案behind the schedule/late
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