首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
专升本
Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought
Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought
admin
2011-03-26
64
问题
Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right.(76)
It is the shopkeeper’s responsibility to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person, with whom you have entered into an agreement.
The manufacturer may have a part to play but that comes later.
Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner so you can complain direct. In a chain store ask to see the manager.
Even the bravest person finds it difficult to stand up in a group of people to complain, so if you do not want to do it in person, write a letter. Stick to the facts and keep copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to take copies of your own letters and any you receive.
If your complaint is a just one, the shopkeeper may offer to replace or repair the faulty article. You may find this an attractive solution. In certain cases you may have the right to refuse the goods and ask for your money back, but this is only when you have hardly used the goods and have acted at once. If you have suffered some special loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper refuses to give you money, ask for advice from the Consumers’ Association.
You can ask for your money back only if
选项
A、the article cannot be replaced or repaired
B、the article has been sent back immediately
C、you have gone back immediately
D、the article has not gone up in price since you bought it
答案
C
解析
只有在“you have hardly used the goods and have a acted at once”,你才能“ask for your money back”。 “act at once”意指“go back to the shop”,故选C。
转载请注明原文地址:https://www.kaotiyun.com/show/iOvC777K
本试题收录于:
英语题库成考专升本分类
0
英语
成考专升本
相关试题推荐
Forthispartyouareallowed30minutestowriteacompositiononthetopic:SocialActivitiesandOurStudy.Youshouldwrite
Everybodymayhaveseenthefilm"DeathontheNile(尼罗河),"butnobodycanimaginethatthewriterofthestory,AgathaChristi
Heisalwayscomplainingaboutonethingor______.
Somepeopleinthecityuseasmuchwaterastheywish,andtakeitforgranted.
Accordingtotheauthor,reallygoodscience______.Itcanbeinferredfromthepassagethatscientistsofthe18thcentury__
Thenatural______likeearthquakesandvolcanoesthathavestruckthePhilippinesthisyearhaveleftthegovernmentinfinanci
(LittledidIexpectthatUncleSamwoulddiesosoon).IfoundhimingoodhealthwhenIcalledonhimonlyacoupleofweeksa
Bytheendofthismonthwesurely______asatisfactorysolutiontotheproblem.
Whenwearrived,shewas______(occupation)inwritingalettertohersisterinAmerica.
Wewerealldisappointed______thenewsthattheirteamhadbeenbeaten.
随机试题
一台Y-160M-4型三相异步电动机,额定功率是11kW,额定转速为1460r/min,则它的额定输出转矩为()N·m。
天然气管道干燥就是清除管道中的杂物。()
简述培训需求分析的层次和方法。
营养充足的婴儿、孕妇、恢复期病人,常保持()
雄激素的临床用途有
患者孕35周,于34周发现下肢水肿,血压150/100mmHg,尿蛋白(+),近2d来血压170/110mmHg,尿蛋白(+++),水肿(+++),并伴有头痛、眼花,有时呕吐,胎心胎动正常。应诊断为
A.生脉饮B.龟龄集C.六味地黄丸D.人参归脾丸E.金匮肾气丸老年人偏于心脾两虚,宜选用的中成药是
2014年某运输公司拥有并使用以下车辆:拖拉机5辆,整备质量为2吨;整备质量为6吨的载货卡车20辆;整备质量为4.5吨的汽车挂车6辆。中型载客汽车10辆,其中包括2辆电车,核定载客人数均为9人以上。当地政府规定,货车的税额为60元/吨,客车的税额是500元
2014年3月,H公司厂房及其所在的集体土地,因某高铁项目建设需要,被列入征地拆迁范围,但在拆迁补偿标准的问题上,H公司与负责实施征地拆迁的乙市丙区人民政府发生争议。H公司遂根据《土地管理法实施条例》的规定,就双方的补偿标准争议提请乙市人民政府协调,但乙市
—Readthetextbelowaboutsupermarketcheckouts.—Inmostofthelines41-52theresoneextraword.Itiseithergrammatically
最新回复
(
0
)