2. 外语
  3. Dear Sir, Much to my regret, I write this letter to complain about your bad delivery service in your company. The laptop

Dear Sir, Much to my regret, I write this letter to complain about your bad delivery service in your company. The laptop

admin2013-02-05  82
问题 Dear Sir,
    Much to my regret, I write this letter to complain about your bad delivery service in your company.
    The laptop model number AA/585 which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
    Since there was such damage to the goods, I decided to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement or if you have an authorized service representative here to whom I should take it? I will keep this laptop until I hear from you.
                                                                        Yours,
                                                                    Peter Smith
What did Peter Smith find when he received the laptop? He found that the machine had been______ .
选项
答案badly damaged
解析 本题问的是当彼得·史密斯收到笔记本的时候发现了什么问题。根据文章第二段第二句可知，彼得·史密斯发现笔记本已经严重受损了。
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