What do we know about the woman?

W: Bob, I’ve been doing the same job for six years, it pays well. But I’d like to do a more challenging job. I am worried about going for an interview. Any advice?
M: Yes, I guess the first thing is to try to make a good impression.
W: Sure, a good start is very important. But how do I make a good first impression?
M: To begin with, you should formally shake the interviewer’s hand while greeting him or her with a smile. Be sure to keep eye contact, especially when listening to the interviewer.
W: I see. Body language is important, isn’t it?
M: Yes, it is. The second thing is to have confidence. You get confidence from being prepared. You should learn a little bit about the company before the interview. You should also anticipate possible questions and think about how you will answer.
W: Should I memorize my answers beforehand?
M: Definitely not. That sounds very mechanical. You should be natural when you speak. Just think about how you want to answer and you can use the interviewer’s words in your answer which shows you’ve been listening. Then you are sure to make a good impression.
W: I’ve never thought about that before. That really helps, Bob.