2. 外语
  3. Write an answer to one of the questions 2-4 in this part. Write your answer in 200-250 words. Several staff in your departme

Write an answer to one of the questions 2-4 in this part. Write your answer in 200-250 words. Several staff in your departme

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问题 Write an answer to one of the questions 2-4 in this part. Write your answer in 200-250 words.
    Several staff in your department have conflicts over work which affected the working efficiency. The Human Resources Manager in your company is looking for efficient ways to build team spirit. You have been asked to prepare a report on the feasible ways to improve team work and stop dispute.
    Write your report for the Marketing Manager
    showing the negative effects of conflicts
    providing measures to stop disagreement between your staff
    making suggestions on how to improve team work.
选项
答案 There will be conflict in a group with a task that has even a minimum of complexity. The conflicts that often arise in teams have many negative impacts: lower work efficieny, strained relationships, unharmonious working environment. Above all, it is the fountain of failure. There are measures to stop conflicts. First, we should do more prep work to have solid conflict management procedures in place to deal with when they arise. They will also help us work through issues more quickly. Another important proactive measure is ensuring that our team shares the same purpose, values, and identity. I think teams should devote a certain amount of time to talking about the team itself. In these discussions, instead of focusing on easier, more concrete issues like goals and measurement, get the group to agree on its purpose first. Do this when the team forms, and throughout its existence. To build up teamwork we should first focus on team norms. Refering back to something the team can, or has already agreed on will make team members reach an accord. Secondly, we should build mutual trust between one another, to respect each other and other s point of view. And on top of that, I think communications should be timely made so as to improve the working efficiency.
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