What product are the speakers discussing?

W: Hi, Fred. Well, I’ve just finished summarizing the market survey results for our new Technotronic XJ cell phone, and the news is mostly good. Customers really like its light weight and easy-to-navigate on-screen keyboard.
M: Oh, that’s good news indeed. Are there any weak points we need to look at?
W: Just one thing. Although customers did give the product high ratings for style and durability, they said that its price is too high.
M: That could be a problem for us, so we’d better work on it right away. Today I’ll arrange to meet up with the people in development and discuss the problem further.