A、Shaking hands firmly with interviewers. B、Smiling while greeting the interviewer. C、Keeping eye contact during the interview.

George: Hi Jenny. I’m thinking of applying for a job with a multinational company, but I’m worried about having an interview in English. Can you give me any good tips?
Jenny: Hmmm. I guess the first thing is to try to make a good impression. We often say, "you never get a second chance to make a first impression".
George: That sounds like good advice. But how do I make a good first impression?
Jenny: To begin with, you should firmly shake the interviewer’s hand while greeting him or her with a smile. Be sure to keep eye contact, especially when listening to the interviewer.
George: Ah, "body language" is really important, isn’t it?
Jenny: Yes, it is. The second thing is to have confidence. You get confidence from being prepared. You should learn about the company before the interview and find out what they do, how long they’ve been in business, and what their business motto is, that kind of thing. You should also anticipate possible questions, and think about how you will answer them.
George: Should I memorize my answers beforehand?
Jenny: No! That may sound mechanical. You should be natural when you speak. Just think about how you want to answer, and choose the right words. That way, you can use the interviewer’s words in your answer, which shows you’ve been listening. Then you’re sure to make a good impression.
George: I never thought about that before. You’re really smart, Jenny! But what should I do if I can’t remember an English word when I’m answering a question?
Jenny: In that case, you have to paraphrase. In other words, you have to explain what you want to say. For example, if you forget the word "manufacturing", you can say "making a product" instead.
George: That’s very helpful, Jenny. Thanks so much. Ah, one more thing. Should I ask about the salary during the interview?
Jenny: No, either let them bring up the topic of money, or else wait for a second interview. If you prepare well, make a good first impression, have confidence, and use English naturally, you’re almost certain to be interviewed again. Good luck!
Question No. 19 Why does George want to talk to Jenny?
Question No. 20 Which of the following will not make a good impression on the interviewee?
Question No. 21 What preparations should be made before the interview according to Jenny?
Question No. 22 What behavior is considered inappropriate for the interview?