2. 外语
  3. To: Mathilda Bauwens From: custserv@robbinsbakerysupplies.be Date: September 7 Subject: Order No. 81692-07 Dear Ms. Bauwens, Ro

To: Mathilda Bauwens From: custserv@robbinsbakerysupplies.be Date: September 7 Subject: Order No. 81692-07 Dear Ms. Bauwens, Ro

admin2018-11-19  36
问题 To: Mathilda Bauwens
From: custserv@robbinsbakerysupplies.be
Date: September 7
Subject: Order No. 81692-07
Dear Ms. Bauwens,
Robbins Bakery Supplies has been the preferred supplier of bakery shop owners all over Europe for nearly 50 years. With our extensive product knowledge and years of experience, you can be assured that we sell only the best baking ingredients and equipment.
We received your order on September 6 for the following products and are now preparing them for shipment. Please note that items may ship separately based on their availability.

Domestic deliveries are free of charge and will take one to (wo business days, depending on location. Your credit card will not reflect the payment for the costs of your order until the items are sent to the address you specified.
You can follow up at any time by visiting our Web site at www.robbinsbakerysupplies.be. Just enter your order number in the appropriate box to see your purchase history. Once again, thank you and we hope for your continued business.
All the best,
Robbins Bakery Supplies
Customer Service
To: custserv@robbinsbakerysupplies.be
From: Mathilda Bauwens
Date: September 19
Subject: Re: Order No. 81692-07
To whom it may concern,
I received all the products I ordered, but instead of 14" cheesecake pans, I got 10" ones. Unfortunately, I needed pans of the correct size to complete a job for a loyal and important client. In order to make the deadline, I was forced to take time away from my busy schedule, and pay substantially higher, to get the pans from another store. Needless to say, I am very disappointed, especially after I’d heard so many good things about you from my business partner. Since I have no use for 10" pans, I am sending them back to you this week in exchange for a full refund. In addition, I feel it is right to ask that you also reimburse me for the difference in price that I had to pay for the 14" ones. I hope to hear from you soon about this matter.
Mathilda Bauwens
Owner
Wizo Bakeshop
What is NOT mentioned about Robbins Bakery Supplies?
选项 A、It allows clients to view prior orders on a Web site.
B、It has locations in several European cities.
C、It has been in the supply business for several decades.
D、It makes local deliveries at no extra charge.
答案B
解析 本题应将题目选项中有关罗宾斯面包店物资公司的语句带回到第一封邮件中去查找并判断正误。由“You can follow up at any time by visiting our Web site…”，可知可以在任何时间登录网站查询预约状态，又由“Just enter your order number in the appropriate box to see your purchase history．”，可知输入订单号即可查询购买记录，因此(A)与原文内容一致。(B)在文中未被提及，因此选(B)It has locations in several European cities．。根据“Robbins Bakery Supplies has been the preferred supplier of bakery shop owners all over Europe for nearly 50 years．”，可知罗宾斯面包店物资公司近五十年来都是甜点店最信任的供货商，因此(C)也符合原文。又根据“Domestic deliveries are free of charge…”，可知国内配送免费，(D)也与原文一致。
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