首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Antoinette Ricks, Manager, Fiesta Catering 78 Park Avenue, Detroit, MI 48206 Dear Ms. Ricks, I am sending this letter to contes
Antoinette Ricks, Manager, Fiesta Catering 78 Park Avenue, Detroit, MI 48206 Dear Ms. Ricks, I am sending this letter to contes
admin
2018-11-19
16
问题
Antoinette Ricks, Manager, Fiesta Catering
78 Park Avenue, Detroit, MI 48206
Dear Ms. Ricks,
I am sending this letter to contest the billing charges for the catering service you provided for Zaider Corporation last Saturday night. During the occasion, my staff noticed that the buffet menu differed from the one included in the package we had selected. In particular, the entrees were dishes included in Package B and not Package A, which is the more expensive menu. In spite of the error, your staff charged us the full price for Package A.
In addition, my guests were served only one round of soft drinks, even though our contract states that drinks would be unlimited at no extra charge. If my memory serves me right, you even told me that the upgrade was complimentary for regular clients, such as Zaider Corporation. I mentioned this to your head waiter, but he indicated that he was not told to provide bottomless drinks. As a result, the additional soft drinks consumed that night were charged to my running total.
I am seriously disappointed with what happened. I request that you personally look into the matter, as I will not submit my payment until the excess costs of the entrees and extra charges for the drinks have been deducted from the total. A copy of our contract is enclosed for your reference.
I look forward to your immediate action on the matter.
Katherine Bailey, Sales Manager, Zaider Corporation
According to Ms. Bailey, what did Ms. Ricks mention about the drinks?
选项
A、They would be served in small quantities.
B、They are not included in the package.
C、They are limited to juices and other non-alcoholic beverages.
D、They would be available throughout the event at no extra cost.
答案
D
解析
本题要在选项里找出里克斯女士在信里说的与the drinks有关的内容带回原文中去查找并判断正误。(A)、(B)、(D)在文中都未被提及。由“…our contract states that drinks would be unlimited at no extra charge.”可知,贝莉女士与里克斯女士签订的协议里说饮料是免费无限量供应的,因此选(D)They would be available throughout the event at no extra cost.。
转载请注明原文地址:https://www.kaotiyun.com/show/bK4d777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
FROM:S.Banner,IndustrialCleaning,CustomerServiceManagerTO:J.Choi,KentonOfficeSuppliesSUBJECT:R
WALTERSCORPORATION3255TrentonAvenue,Columbus,OH43216
Anansweringmachinetakesmessages______Sundays.
Couldyouhavetheassistant______myofficebeforeheleavestoday?
From:ChristinavanDijkTo:HeinzNiebaumSubject:MeetingnextweekDearHeinz,IamcomingtoGerm
Anewsystem______thelatestdata-analysismethodswasimplementedthisweek.
WelcometoCamdenProvincialPark,oneofthecountry’soldestandmostcelebratednaturalspaces!The745acresoftheparkwer
NewViolaCoffeetoOpenatHarborsideIfyouareacoffeeloverwholivesorworksnearHarborside,thenyouareinforat
MessagesforMr.Oobson1.From:TedMessage:Hecouldn’tgettheredones,butthereareplentyofblue."Youcanseethemona
ExodusManpowerServicesWanted:CashiersTheMandarinSportsClubis【K1】______needoftwocashiersforitsnewrestaurant.Cand
随机试题
Howmenfirstlearnedtoinventwordsisunknown;inotherwords,theoriginoflanguageisamystery.Allwereallyknowistha
摄影艺术中,根据构思的需要突出黑白两极的鲜明对比而形成()
甲公司生产多种产品的制造企业,为增值税一般纳税人,适用的增值税税率为17%,原材料采用实际成本核算,材料发出成本采用月末一次加权平均法计算,2016年12月1日,M材料库存数量为500千克,每千克实际成本为200元,该公司12月份发生有关存货业务如下:(1
在我国啤酒企业中,年产量在百万吨以上的只有华润、青啤、燕京三家。哈尔滨啤酒的年产量接近百万吨,紧接其后的珠江啤酒产量只有74万吨。于是有了将中国啤酒格局称为“三国鼎立”的说法。但事实上三大啤酒企业年产量总和占全国总产量的比重不足25%,三大企业的较量也主要
一般资料:求助者,男性,56岁,中学文化,民营企业家。案例介绍:十几年前的一天,求助者和公司里的几个人打了一个通宵的扑克牌。第二天觉得骶尾部疼痛很厉害,当时贴了些膏药。此后总觉得骶尾部疼痛,多次到医院检查治疗,钱花了几十万,但似乎没有明显效果。求
德育的体谅模式形成于20世纪70年代,为学校德育学家()所创,风靡于英国和北美。
品德心理结构中最具有动力色彩的成分是()。
In1784,fiveyearsbeforehebecamepresidentoftheUnitedStates,GeorgeWashington,52,wasnearlytoothless.Sohehireda
在窗体上画一个名称为C1的命令按钮,然后编写如下事件过程:PrivateSubC1_Click()a=0n=InputBox("")Fori=1TonForj=1Toia=a+1Ne
ANewMedicinetoTreatBothAIDSandHepatitisBAmedicineapprovedlastmonthtotreatAIDS(艾滋病)alsoshowspromiseagain
最新回复
(
0
)