•You will hear another five recordings. Each speaker is leaving a message on an answering machine. •For each recording, decide w

Woman: Tom it’s Paula. Just checking you haven’t forgotten the presentation we agreed to do. Do you realise it’s only ten days away? To be honest, I’m beginning to regret offering to do it. Expect you are too... Anyway I’ll be in touch early next week, so we can start preparing properly.

Woman: It’s Elena... Sorry to bother you on your first day off but I’m trying to order that software you were talking about yesterday - you know, for processing customer complaints? The suppliers need to know the exact name of the package and the company that produces it - it seems there’s more than one on the market. Can you help? Give me a ring at the office before 4 o’clock if you can. Otherwise, have a good break.