首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
A、The one near the station. B、The one close to the post-office. C、The one opposite the library. D、The one attached to the headqu
A、The one near the station. B、The one close to the post-office. C、The one opposite the library. D、The one attached to the headqu
admin
2021-02-21
70
问题
W: Good afternoon, this is Thompson Customer Service. Maria is speaking. How can I help you?
M: Hello. I’d like to complain about the fridge I bought from you weeks ago.
W: I am sorry to hear that, but what is the problem?
M: Well, it ran well until last night when it gave out loud noises and later it stopped working at all. In such hot weather, my food in the fridge will go bad quickly. It frustrates me.
W: OK. Don’t worry. I’m sure we can sort something out. First, can you give me a few details? What is your name please?
M: My name is Hillson Mike and I bought the fridge on June 5.
W: Is your fridge under warranty?
M: I guess so because I bought it only a few weeks ago. I don’t have the receipt at hand but I will check it later.
W: Don’t worry about that. I will check our customer data later. Could you tell me the model of your product please?
M: It is a Model M 8 fridge with three boxes in white color.
W: I see. I will send a repairman to check it within a day or two.
M: What? A day or two? You don’t understand. I run a catering business and I have stored dozens of hamburgers inside my fridge and they are melting.
W: I am sorry to hear that. In that case, I suggest you claim money for damage. How much will you estimate?
M: I guess it is around $300, because there are 80 hamburgers in it right now.
W: OK. I do sympathize but the maximum damage I can offer is $200. I suggest you call my superior about your issue. His number is 6636794.
M: OK. One more thing. There is a dent on the front door of the fridge when it was delivered. I didn’t notice it then because it was too small. Can you have that checked too when your repairman arrives.
W: Sure. Could you give me your address? We have three agencies located in this town: one close to the post-office, one near the station, and another opposite the library.
M: Since my house is out of the way to the station, so I guess the library is the closest to me.
W: OK. I have taken a note of that. Is there anything else I can do for you?
M: I’ll be expecting a total refund and compensation if this can’t be fixed.
W: I’m sorry. But we are not authorized to give refunds. What we can offer is to send you a brand-new fridge of the same model. Can you accept that?
M: I am OK with that I suppose.
W: Well, let’s see what our engineer can do. Sorry again for the inconveniences we have brought you.
Questions 1 to 5 are based on Conversation One
1. What makes the man frustrated when he finds the fridge broken?
2. What is the model of the man’s fridge?
3. What should the man do to get full compensation for damage?
4. Which agency of the company will send a repairman to fix the man’s fridge?
5. What kind of compensation will the man get if his fridge can’t be fixed?
选项
A、The one near the station.
B、The one close to the post-office.
C、The one opposite the library.
D、The one attached to the headquarters.
答案
C
解析
转载请注明原文地址:https://www.kaotiyun.com/show/ZyCK777K
0
专业英语四级
相关试题推荐
LanguagesinAmericaTheUnitedStatesis【T1】______anEnglishspeakingcountry.The【T2】______ofthepopulationspeaksEngli
AirPollutionAirpollutionconsistsofchemicalsorparticlesintheair/thatcanharmthehealthofhumans,animals,and
NamesinAmericaMostparentsintheUnitedStatesgivetheir【T1】______afirst,middleandlastnamewhentheyareborn.The
A、Pushingeducationeffortsforcurrentsmokers.B、Educatingyoungpeoplenottostartthehabit.C、Raisingthepricesaswella
TheMassUrbanizationoftheWorld’sPopulationI.ReasonsA.the【T1】reason【T1】________—newjobsareinoraroundmajorcit
TheChallengesandPotentialofNewEducationalTechnologyI.Criticismsofcomputersandmultimediatechnology—A【T1】ofunders
A.ifB.sourcesC.createdD.pureE.stemF.factorsG.theoriesH.specificI.whileJ.reluctantlyK.accuratelyL.
PASSAGETHREEWhatwasMrs.Mallard’smoodwhenshewasleftaloneintheroom?
PASSAGETWOWhatconclusioncanbedrawnfromPara.5?
A、15%inEurope.B、20%inEurope.C、25%inEurope.D、75%inEurope.C
随机试题
今日は著名な大学教授の講演会。一言一句と言えども________ように全神経を集中させて聴講した。
阀门的作用、分类以及代号是什么?
患者,女性,28岁。糖尿病史已10余年,身高160cm,体重45kg,护理体检:下肢水肿,查血糖12mmol/L,尿糖(+++),尿蛋白(+++),血尿素氮和肌酐正常。病人可能并发了
以下关于工程项目建设期贷款利息的说法中正确的是()。
风险管理的第一道防线是()。
艺术表演能力、绘画能力属于()。
请认真阅读下列材料,并按要求作答。动作方法:两腿弯曲,上体前倾,重心落在两脚之间,五指自然分开手心空出,用手指和指根以上部位控球,肘关节自然弯曲,以肘关节为轴上下摆动,手腕下压将球控制在身体的左右侧。请根据上述材料完成下列任务:简
给定资料3F村是经济中等发达的一个南方乡村,有人口3000余人。近些年各种纠纷时有发生,当纠纷发生后,村民们都会选择什么方式进行解决呢?解决的效果如何呢?某媒体采取问卷调查和随机访谈的形式进行调研,发放了200份调查问卷。调查显示,当纠纷发生后,本村村民
CableTVhasexperiencedtremendousgrowthasanadvertisingmediumbecauseithassomeimportantadvantages.Aprimaryoneis
A、Allowkidstolearnattheirownpace.B、Encouragekidstolearnfromeachother.C、Organizekidsintovariousinterestgroups
最新回复
(
0
)