2. 外语
  3. Directions: For this part, you are allowed thirty minutes to write a letter of complaint to the consumers’association of the cit

Directions: For this part, you are allowed thirty minutes to write a letter of complaint to the consumers’association of the cit

admin2010-02-26  54
问题 Directions: For this part, you are allowed thirty minutes to write a letter of complaint to the consumers’association of the city. You should write at least 150 words, and base your etter on the situation given below:
        1. 你于2006年1月1日在本市XX商场买了部XX牌手机。
        2．等回家后你发现这部手机里已经存贮了解一些陌生的电话号码。也就是说这部手机是被使用过的。当你返回该商场要求退货时，售货员不承认此手机是使用过的，也拒绝退货。
        3．要求市消费者协会对此事进行了调查，维护你的利益，并留下你的联系方式。
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答案 January 2, 2006 Dear Sir or Madam, I am writing to you to file a complaint with XX store against its service. I bought a XX mobile phone at 2800 Yuan on January 1 in that store. The moment I got home, I found that there were already some strange telephone numbers stored in this mobile phone. Apparently, this mobile phone was used by someone before. I felt cheated and returned to the store immediately. When I showed these telephone numbers to the shop assistant demanded a refund, the shop assistant refused my demand. She did not think the telephone numbers stored proved that the mobile phone had been used before. I am very angry of being cheated by this store, and I am asking you to conduct an investigation into this and protect my interest as a consumer. I am looking forward to hearing from you. I telephone number is 0000000. Sincerely yours, David
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