首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Read the article below about customer service. In most of the lines(34-45), there is one extra word. It either is grammatica
Read the article below about customer service. In most of the lines(34-45), there is one extra word. It either is grammatica
admin
2015-04-23
94
问题
Read the article below about customer service.
In most of the lines(34-45), there is one extra word. It either is grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
If a line is correct, write CORRECT on your Answer Sheet.
If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
The exercise begins with two examples(0 and 00).
Customer Service
0 Customer service is the practice of providing customers with a positive, helpful experience
00 when they enter to such a business, throughout the time they stay at the business, and even
【M1】after the customer leaves for, should they have additional questions or products to return.
【M2】Many stores and other businesses spend in a great deal of time training their employees to
【M3】provide great customer service, because of it makes a customer more likely to become a
【M4】returning, loyal client. There are a lot number of different ways that employees can provide
【M5】great every service to a customer, and most do not take much extra effort at all. In a store, for
【M6】example, all of which the employees should be focused on providing excellent customer
【M7】service to everyone who unlikely comes in. This begins with greeting a customer when they
【M8】enter the store, and asking the customer if he or she needs help with anything. In addition,
【M9】the employees should less remain available while the customer is shopping, in order to
【M10】answer questions or offer assistance. Many stores also have a designated counter for
【M11】ever customer service, where customers may stop in order to return products, place
【M12】special orders, or ask questions. Other businesses provide customer service in only different ways.
【M11】
选项
答案
EVER
解析
此处句意为:很多商店都专门设立了客服柜台。根据前文所述内容,此处for后面直接加开设柜台的目的即可,customer service前不需要再加ever(永恒地),故EVER多余。
转载请注明原文地址:https://www.kaotiyun.com/show/YloO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
•Lookattheformbelow.•Youwillhearamancomplainingtothebank.CustomerName:FrankBaileyAccount/number:(5)______1
ThemergerwasexpectedtohelpthecombinedcompanytoThecompanytriestoattractcustomersby
WhatdoPOPprojectsaimtodo?TheCheltenhamandGloucesterBuildingSocietyimprovedtheirsalesofpensionsby
•Youwillhearamangivingadviceonhowtogiveagoodpresentation.•Foreachquestion23—30,markoneletter(A,BorC)for
•YouwillhearajobapplicanttalkingtothePersonnelManagerofachainofstores.•Foreachsentence23-30,markonelett
•Youwillhearatalkfromtheradioonexternalrecruitment.•Foreachquestion23-30,markoneletter(A,BorC)forthec
•Lookatthenotesbelow.•YouwillhearaPAexplainingsuggestionsforimprovementstoadocument.StratfordElectronicsbid
TheNationalWeatherCentre’smostrecentcustomersareWhyistheCentreconfidentaboutretainingstaffatitsnewlocation?
YouwillhearapartofaspeechabouttheAsiancrisis.Choosethebestanswerforeachofthequestions(23—30).Markonele
—Readthearticleaboutchoosinganagent.—Inmostofthelines34~45thereisoneextraword.Itiseithergrammaticallyincor
随机试题
群体极化和群体思维会对群体决策造成什么影响?
流行性脑脊髓膜炎的特征性病变是
冠状动脉粥样硬化发生率最高的部位是
依照我国有关司法解释,法人的民事行为能力依其本国法确定。某一外国法人到中国从事商业活动,应以哪一国的法律为其本国法?
调查报告属于公文中的规范性文件。()
香港回归祖国后,中国政府将坚定不移地执行“一国两制”、“港人治港”、高度自治的基本方针,保持香港原有的()。
下面是关于8259A可编程中断控制器的叙述,其中错误的是( )。
一个算法应该具有“确定性”等5个特性,下面对另外4个特性的描述中错误的是
Whydoadultsbelievethatalcoholicawarenessprogramsteachyoungpeoplenottooverdrink?Recently,readinganarticleabout
Judgingfromrecentsurveys,mostexpertsinsleepbehavioragreethatthereisvirtuallyanepidemicofsleepinessinthenatio
最新回复
(
0
)