首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Read the article below about customer service. In most of the lines(34-45), there is one extra word. It either is grammatica
Read the article below about customer service. In most of the lines(34-45), there is one extra word. It either is grammatica
admin
2015-04-23
93
问题
Read the article below about customer service.
In most of the lines(34-45), there is one extra word. It either is grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
If a line is correct, write CORRECT on your Answer Sheet.
If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
The exercise begins with two examples(0 and 00).
Customer Service
0 Customer service is the practice of providing customers with a positive, helpful experience
00 when they enter to such a business, throughout the time they stay at the business, and even
【M1】after the customer leaves for, should they have additional questions or products to return.
【M2】Many stores and other businesses spend in a great deal of time training their employees to
【M3】provide great customer service, because of it makes a customer more likely to become a
【M4】returning, loyal client. There are a lot number of different ways that employees can provide
【M5】great every service to a customer, and most do not take much extra effort at all. In a store, for
【M6】example, all of which the employees should be focused on providing excellent customer
【M7】service to everyone who unlikely comes in. This begins with greeting a customer when they
【M8】enter the store, and asking the customer if he or she needs help with anything. In addition,
【M9】the employees should less remain available while the customer is shopping, in order to
【M10】answer questions or offer assistance. Many stores also have a designated counter for
【M11】ever customer service, where customers may stop in order to return products, place
【M12】special orders, or ask questions. Other businesses provide customer service in only different ways.
【M11】
选项
答案
EVER
解析
此处句意为:很多商店都专门设立了客服柜台。根据前文所述内容,此处for后面直接加开设柜台的目的即可,customer service前不需要再加ever(永恒地),故EVER多余。
转载请注明原文地址:https://www.kaotiyun.com/show/YloO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
•YouwillhearatalkwiththeCEOofXerox,MsMulcahy.•Foreachquestion23-30,markoneletter(A,BorC)forthecorrec
•YouwillheartwopeoplediscussingPointofPurchasing(POP)projects.•Foreachquestion23-30markoneletter(A,BorC)fort
HowtoapproachListeningTestPartTwo•Thispartisintwosections.Ineachsectionyoulistentofiveshortmonologues,spo
•Lookatthenotesbelow.•YouwillhearaPAexplainingsuggestionsforimprovementstoadocument.StratfordElectronicsbid
BrianthinksthemostimportantqualityforamanagerisBriansaysthattoimproveteamperformance,firmsshouldpaymoreaa
TheNationalWeatherCentre’smostrecentcustomersareWhatconclusionwasreachedabouttheeventualchoiceoflocation?
•Youwillhearfivespeakerstalkingaboutbusinesstrips.•Foreachrecording,choosethereasonthespeakergivesforthetr
•Youwillhearfivespeakerstalkingaboutbusinesstrips.•Foreachrecording,choosethereasonthespeakergivesforthetr
YouwillhearapartofaspeechabouttheAsiancrisis.Choosethebestanswerforeachofthequestions(23—30).Markonele
随机试题
根据我国规定,外国法院的判决需要在我国承认与执行时,有资格提出申请的()
肥大细胞合成和分泌多种活性介质,其中哪一种不在颗粒内贮存
A.人格障碍、记忆及智能障碍B.脑电图无异常C.先兆和前驱症状D.一般无意识和智能障碍E.癫痫自动症癫痫发作时精神障碍可出现
男性,28岁,足球运动员,竞赛时踢球用力过猛,引起胫骨结节撕脱骨折,同时又有开放性气胸,腰部扭伤,肩关节脱位,脑震荡。该运动员的骨折原因属于()
以下对物业服务定价成本审核的方法和标准的表述,不正确的是()。
除按医嘱正确使用抗菌药物外,对于休克性肺炎患者护士应采取的护理措施为()。
下列选项中没有错别字的一项是()。
下列关于近代警察管理体制的理解,错误的有()。
[*]
Timekeeper:InventionofMarineChronometerA.Uptothemiddleofthe18thcentury,thenavigatorswerestillunabletoexa
最新回复
(
0
)