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  3. Francis Thompson Vice President of Operations Collins Shipping Service Inc. May 5, 2006 Attention Regional Directors, Here a

Francis Thompson Vice President of Operations Collins Shipping Service Inc. May 5, 2006 Attention Regional Directors, Here a

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问题 Francis Thompson
Vice President of Operations
Collins Shipping Service Inc.
May 5, 2006
Attention Regional Directors,
    Here at Collins Shipping Service Inc.(CSS), we’ve built a reputation as a trustworthy and efficient national corporation that always puts the needs of the customer first. The key to this success has been the careful organization of our regional and local divisions, which has enabled us to communicate effectively. However, our recent expansions have caused some problems with this system.
    In order to maintain our communicative ability, the CEO has decided to reorganize all of the corporation’s divisions. As regional directors, you are requested to submit detailed status reports on your divisions, focusing on any new service areas you are responsible for.
    Next month, you will attend a conference to be held at CSS headquarters in Vancouver. There, you will participate in meetings to finalize the new organizational plans. You all will have the opportunity to voice your suggestions, concerns, and opinions, so please be prepared.
    Attached is a schedule of events for the conference. To arrange your travel and lodging needs, please contact Martin O’ Flynn in the headquarters’ personnel department at 604-555-0924.
    Collins Shipping Service Inc. is committed to preserving its excellent reputation and continuing is success. Please assist us in achieving this goal.
    Very truly yours,
    Francis Thompson
            National Conference on Organization and Communication
                    Collins Shipping Service Inc.
Dates: June 12-17
                Location: CSS Headquarters, Vancouver
    This conference will allow us to incorporate all feedback before finalizing a new organizational plan.
Date             Time                 Event
June 12         3:00p.m.            Welcome and introductions from the CEO
June 13-14      8:00a.m.-5:00p.m.     Inter-regional discussion meetings
June 15         8:00a.m.-5:00p.m.    Presentation of the newly created organizational
plan
June 16         10:00a.m.           Final Q&A session with the Vice President of
Operation
June 17         9:30a.m.            Closing comments and thanks from the CEO
What has CSS recently undergone?
选项 A、An alteration to its organizationl structure
B、The relocation of its headquarters
C、A change in national leadership
D、The addition of new service areas
答案D
解析 通过第一段最后一句可以得知，CSS最近在进行扩充。在第2段第2句中，各区域主管被要求提交以新增的服务区域为重点的详细情况报告，据此可以知道CSS最近在扩充服务区域，故选D。
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