首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
A、Changing your working place. B、Changing your own reaction. C、Trying to change them. D、Trying to tolerate them. B
A、Changing your working place. B、Changing your own reaction. C、Trying to change them. D、Trying to tolerate them. B
admin
2016-03-10
80
问题
M: If you would like to know how to deal with aggravating people, Katherine Crowley, the writer of a book called Working with You Is Killing Me will tell you the answer. She joins us now. Good to have you with us.
W: Good morning.
M: What surprised me when I read this book is you say "Quit complaining, do something".
W: That’s right.(1)What I found in working with many thousands of people over the last 20 years is that it’s futile to try and change another person. So, the best thing you can do is begin by changing your internal reaction.
M: What’s this business about unhooking yourself?
W:(2-1)Well, we give you this process. It’s actually four steps and the first two steps are to cool down your system. Because as we all know, when those co-workers really annoy you, you immediately get upset.(2-2)So the first two steps are deep breathing or doing some sort of physical exercise if you can run out of the building and walk around the block.
M: Yeah. You say you spend a lot of time talking people off the ledge, which is essentially calming them down. Then what do we do?
W:(2-3)Well, the next two steps would be taking action. To unhook verbally as what we say, you should find something to move the situation forward and take the high road not accusatory but a win-win kind of communication, and then you look for a business tool whether it’s documentation of some kind or sending out an e-mail or referring to a job description.
M: Alright. So what is the most common annoying type of co-workers?
W: The most common annoying type of co-workers are called "boundary-busters".
M: And how do I deal with them?
W: Most of the time you do have to confront the boundary-buster.(3-1)But what we suggest is again to cool your system down, make sure you take the high road. What we tend to say is "You are so loud" instead of saying "you know what, it really bothers me, I can’t concentrate when your voice goes up, so can you please calm it down?"(3-2)So it’s a way, it’s a communication style and we give many examples in Working With You Is Killing Me.
M: Okay. And what’s the worst kind of co-worker?
W: Well, what we’ve decided among ourselves is the "wrecker" and this is because this person will speak very sweetly to you, and in the meantime, stab your back, one way or another, behind you.
M: Right, and what should I do about that?
W:(4)As soon as you detect that somebody is talking negatively about you, you need to just make sure that you’re at every meeting and find out what the person is saying about you. And wage your own PR campaign, get people to speak better of you, and ultimately they get caught.
M: Right. When does it get to the point that either you have to quit or the annoying person has to quit?
W: That’s a really good question. And what we say in Working With You Is Killing Me is that,(5)you actually have to figure out your tolerance level and you also need to determine what your fatal attractions are.
M: All right, I see. Thank you. I appreciate it.
1. What is the best way to deal with the annoying co-workers?
2. What is the process to unhook yourself?
3. Which of the following need you NOT pay attention to when dealing with boundary busters?
4. Which of the following should you NOT do when you deal with the person called "the wrecker"?
5. What is the key to deciding on whether you should quit or not?
选项
A、Changing your working place.
B、Changing your own reaction.
C、Trying to change them.
D、Trying to tolerate them.
答案
B
解析
转载请注明原文地址:https://www.kaotiyun.com/show/W6PK777K
0
专业英语四级
相关试题推荐
Foralongtime,newspapershavebeenthechiefmeansbywhichpeoplegetthemselves【C1】______.Thenewspapers,daily,evening,
Globalwarmingisalreadycuttingsubstantiallyintopotentialcropyieldsinsomecountries—tosuchanextentthatitmaybea
JazzisAmerica’scontributiontopopularmusic.【C1】______classicalmusic,whichfollowsformalEuropeantraditions,jazzis【C2
WhichofthefollowingsentencesisNOTacommand?
Thegovernmentistobanpaymentstowitnessesbynewspapersseekingtobuyuppeopleinvolvedinprominentcases【C1】______the
Allofthetechnologicaladvancesthathaveincreasedthequalityofmusichavenotchangedthefundamentalimpactofrecordedm
"Additionalsocialstressesmayalsooccurbecauseoftheproblemarisingfrommassmigrationmovements"hasallthefollowingp
OnacoolJunemorning,LizNeumarkisstirringupasimplesummersoupforsomeverydemandingclients.AscofounderandCEOof
(1)Ourknowledgeoftheoceanshundredsofyearsagowasconfinedtothetwo-dimensionalshapeoftheseasurfaceandthehazard
随机试题
人的行为的基本构成要素有行为主体、行为客体、行为环境、行为手段和
既有法人融资项目,负债由()承担。
对现金进行清查的方法应是( )。
会计人员继续教育中的会计职业道德教育,具体应包括()。
《普通高中化学课程标准(实验)》中指出:重视探究学习活动,发展学生的科学探究能力。探究学习是学生学习化学的一种重要方式,也是培养学生探究意识和提高探究能力的重要途径。根据材料,请回答下列问题:探究教学的基本原则有哪些?
对于因民间纠纷引起的打架斗殴或者损毁他人财物等违反治安管理行为,情节较轻的,公安机关可以调解处理。经公安机关调解,当事人达成协议的,()
阅读下面这篇公文。回答下列问题。关于外国航空公司未报送航空运输业务量统计资料的情况①各外国航空公司驻中国办事处:为促进外国航空运输企业(以下简称“外航”)在中国航空运输业的统计工作,民航局发展规划司及运输
20世纪90年代,我国秦山、大亚湾核电站相继建成。核电站采用的是核能技术中的核聚变技术。()
Thereasongivenforouracceptanceofagangster’sdownfallisourbeingconvincedthat______.Violenceinmodernsocietiesi
TheUnitedStatesiscomposedoffiftystates,twoof______areseparatedfromtheothersbylandorwater.
最新回复
(
0
)