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Do you know or work with someone who undervalues other people’s efforts, ignores their viewpoint, even publicly insults his or h

admin2014-01-09  70
问题     Do you know or work with someone who undervalues other people’s efforts, ignores their viewpoint, even publicly insults his or her co-worker? That person is a bully and is bad news for any company, though often the people at the top don’t know, or worse, don’t want to know. A bully will set impossible deadlines, make fun of people and ridicule them whenever they make mistakes. The worst type will also shout and be abusive. What motivates bullies? No one is sure, but it may be that they are suffering from some kind of inferiority complex.
    According to a recent survey, the situation is far worse than originally thought, and has become worse in the past year. It’s quite likely that the increase is a direct result of the current business culture with its emphasis on competition and aggressive "masculine" management styles, combined with the stress of "job insecurity", that is, the ever-present fear of losing one’s job. The survey quotes the example involving the appointment of an ageing male manager who could not come to terms with women in management positions. His relationship with the mainly female staff created massive problems throughout the whole organization. The oppressive atmosphere did nothing to promote efficient working practices, with stress levels rising and confidence and spirits falling. It wasn’t easy for the staff to report him and it took a while to convince those at the top, but they did the wise thing and got rid of him.
    Bullying must be recognized and dealt with. A fair disciplinary procedure should be in place. Once a bully has been identified, employers must ensure that both sides have the opportunity to make their case and be able to appeal against any disciplinary action taken.
    If you work with someone who uses inappropriate or threatening language or behaves in a rude and abrupt manner, you could be dealing with a bully. Whatever you do, you must not become a victim: if you do not fight back, you are giving the bully encouragement to continue. On the other hand, try not to get upset, you will feel worse and the bully will be very satisfied. So, keep cool, be patient and take action when you are sure you can be effective. Talk to colleagues, see what they think. Make a note of conversations, keep memos and letters, as these will be needed as evidence to back up your case. Bullies don’t always realize that their behaviour is offensive, upsetting and threatening, and it may be that a few well-chosen words will defuse the situation. But if this fails, the employer will have to intervene, give proper warnings and be prepared to dismiss the persistent offender.
What does the writer mean by the phrase "a few well-chosen words will defuse the situation"?
选项 A、It’s a good idea to give the bullies a list of words that people find offensive.
B、Employers should be told very diplomatically about the bullies’ behaviour.
C、Bullies should be told that they will be sacked if the bullying doesn’t stop.
D、Bullies might change their behaviour once they are made aware of it.
答案D
解析
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