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  3. An online shop has provided you with a poor-quality product and refuses to give you a refund or arrange a product exchange. Writ

An online shop has provided you with a poor-quality product and refuses to give you a refund or arrange a product exchange. Writ

admin2013-09-16  59
问题 An online shop has provided you with a poor-quality product and refuses to give you a refund or arrange a product exchange. Write to the consumers’ association to 1)complain about your unhappy experience, and 2)express your wish for its timely intervention.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use "Li Ming" instead.
Do not write the address.(10 points)
选项
答案Dear Sir or Madam, I am writing to complain about my terrible online shopping experience. Last Sunday, I visited the online shop named ABC and was attracted to a mobile phone which was temptingly described as functionally powerful and user-friendly. After gaining an oral guarantee for product quality and after-sale service from the shop owner, I excitedly placed an order. However, to my great anger, I received a broken old mobile phone. More annoyingly, the shop owner has not shown any willingness to address my problem. I hope you can make a forceful and effective intervention to help me get a satisfying solution as soon as possible. Thank you in advance for your attention to this matter. Yours sincerely, Li Ming
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