• You will hear another five recordings. • For each recording, decide what these people are doing. • Write one letter (A-H) next

Mr Anderson, on behalf of our company, I would like to express to you again our appreciation for having chosen us as one of your suppliers. It is our hope that these first contracts will be the beginning of a long and harmonious business relationship between our two companies.

I’m sure you will find the quality and variety of our products very attractive. Meanwhile, our prices are more competitive. Look, all the prices on the list are without engagement. If your order was a sizable one, say, 400 boxes, we could reconsider our prices.