2. 外语
  3. • Look at the notes below. • You will hear a man telephoning a bank about a problem with an account.

• Look at the notes below. • You will hear a man telephoning a bank about a problem with an account.

admin2010-01-24  47
问题    • Look at the notes below.
   • You will hear a man telephoning a bank about a problem with an account.
                        HPR BANK CUSTUMER SERVICES DIVISION
   CUSTOMER:          George Bliss, (5)______of Arundei Holdings
   ACCOUNT NUMBER:    (6)______
   PROBLEM:           No record in his office of a (7)______of
                      ￡15,000 on June 10th.
                      Also, can’t be one of their (8)
                      They all begin with 50. Want us to investigate.
  
Woman: Good morning, HPR Bank, Customer Services Division. What can I do for you?
Man: Good morning. My name’s George Bliss. I’m the Financial Director of Arundel Holdings. I’ve got a query on our business account.
Woman: Just a moment. I’ll get it up on screen. Can you give me the account number?
Man: Certainly. It’s 348-56-265.
Woman: And your identification code?
Man: Hamlet.
Woman: Right, Mr Bliss. What’s the problem?
Man: Well, I received a statement from you this morning and there’s a difference between that and our records. The statement shows a debit of￡15,000 on June 10th, but no one here signed anything for that amount, so I’d like to know what’s going on.
Woman: Yes, here it is ￡15,000. That’s odd. It says cheque number 3-0-6-9-8-4.
Man: Yes, I can see that on the statement, but that can’t be right. All our cheques begin with 5-0. It’s not one of our cheques. You must have debited our account by mistake.
Woman: I’m very sorry about that, Mr Bliss. I’ll sort it out immediately.
Man: That would be better.
选项
答案cheques/checks
解析 根据文中“All our cheques begin with 5- 0. it is not one of our cheques.”可以知道“我们的支票都是以5-0开头的，这不是我们的支票”。
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