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  3. September 13 Deborah Garret Circulation Manager Beryl Publishing Company 5236 Guevara Avenue Albuquerque, NM 87120 Dear Ms.

September 13 Deborah Garret Circulation Manager Beryl Publishing Company 5236 Guevara Avenue Albuquerque, NM 87120 Dear Ms.

admin2017-04-10  28
问题 September 13
Deborah Garret
Circulation Manager
Beryl Publishing Company
5236 Guevara Avenue
Albuquerque, NM 87120
Dear Ms. Garret,
I have been a subscriber of The Clarion Monthly for the last two years, and my subscription was not supposed to end until December of this year. However, I have not received a single issue since last July, which prompted me to call your company’s customer service hotline yesterday to relay my concern. I spoke with Mr. Ross Lawrence, who informed me that The Clarion Monthly is no longer in print, and that the last issue was released three months ago.
Mr. Lawrence also informed me that subscribers were sent a notice via e-mail. I never received this notice, however. Since I have received only six issues of the journal this year, I would like to request a 50 percent refund of the $430 annual fee that I paid.
I am hoping that you will address my concern as soon as possible. Thank you.
Yours truly,
Arthur Clayton
To: Arthur Clayton
From: Deborah Garret
Date: September 15
Subject: Subscription
I am deeply sorry for the inconvenience you experienced with your subscription to The Clarion Monthly. Although we notified our subscribers in April that the magazine would cease publication after June, it appears that there was a computer error and a few of our readers did not receive the notification. We hope that you will accept our apology.
We have verified that there are six months remaining in your subscription, and will issue you a refund for the unfilled portion of the agreement. The amount will be transferred to your account unless you prefer a check, which we can mail to your home or office. In addition, we are sending you a 30 percent discount voucher, which you can use to subscribe to any of our other publications.
Thank you, and again, my sincerest apologies.
Best regards,
Deborah Garret
How much does Ms. Garret agree to send to Mr. Clayton?
选项 A、$50
B、$215
C、$430
D、860
答案B
解析 本题需要综合两篇文章的内容进行解答。题目问的是加勒特女士同意给克莱顿先生多少钱(How much)，故首先应定位至加勒特女士发送的第二封电子邮件。 第二封邮件中提到“We have verified that there are six months remaining in your subscription，and will issue you a refund for the unfilled portion of the agreement．”，即已确认订阅时间剩余6个月，对于订阅合同中未送达的部分将进行退款，由此可以确定第一条线索；然而6个月的订阅费是多少并未点明，因此应再看信件的相关内容。第一封信件中提到“I would like to request a 50 percent refund of the $430 annual fee that I paid．”，即要求获得年订阅费430美元的50％的退款，由此可知6个月的订阅费为215美元，由此可以确定第二条线索。 将第一条线索“克莱顿先生的订阅时间剩余6个月，并将就此部分对克莱顿先生进行退款”和第二条线索“6个月的订阅费为215美元”综合起来考虑，可以推知加勒特女士同意退给克莱顿先生215美元。因此(B)$215为正确答案。
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