2. 外语
  3. When a customer finds that what he or she bought has a fault in it, the first thing he or she should do is to ______. If a cust

When a customer finds that what he or she bought has a fault in it, the first thing he or she should do is to ______. If a cust

admin2008-12-15  69
问题 When a customer finds that what he or she bought has a fault in it, the first thing he or she should do is to ______.
If a customer wants a quick settlement of his or her problem, it’s better to complain to ______.
选项 A、the store manager
B、a shop assistant
C、the producer
D、a public organization
答案A
解析 推断题。文章第二段提到了顾客若要尽快解决对自己购买的商品不满意的问题，一个既简单又常用的方法就是直接向店主起诉。第二句话“…the faster he or she can expect it to be settled．”所以[A]正确。
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