A、Renew books online. B、Make a phone call. C、Come to the library. D、Ask the man to help her. A①选项都是动词短语，预测问题与行为动作有关。②由对话可知，该女士本不

W: Morning.
M: Good morning. What can I do for you, ma’am?
W: I’m here to pay my library fines.
M: You have fines? I’m really sorry to hear that.
W: Yeah, me too. I just hope that my overdue books aren’t going to cost me that much.
M: So do I. Well, let’s find out together. Can I have your membership card please? I need to log in on your account to find out the names of the overdue books.
W: Ok, here it is.
M: All right... Your name is Erika?
W: Correct. And from what I remember, there are two overdue books in my account.
M: That is correct. You have... Let me see... Ship of Theseus, five days overdue, and... The Twilight Saga, uh, I’m afraid that one is already two weeks overdue.
W: That’s terrible. I kept thinking about coming here. I just constantly got stuck with my work.
M: Well, actually you don’t have to visit the library to renew your books. Of course, most residents in this neighborhood still prefer to come to the circulation desk, but there are a couple of other options as well.
W: Actually, I think the traditional way is just fine. Thank you, though. How much do I owe in total?
M: Just one second. You have to pay one dollar a day for each book. So that’s five dollars for Ship of Theseus and fourteen dollars for The Twilight Saga. Would you like to pay cash or use your credit card?
W: I happen to have nineteen dollars in cash. Here you are.
M: Ok, thank you.
W: Uh, since I’m here, would you mind renewing the books that I checked out the other day? I think I’ve got three or four of them.
M: That won’t be a problem. Let’s see... yes, you have four books. Oh, no... It looks like one of them is already one day overdue. I can renew it for you now, but you still have to pay one dollar for that. I’m really sorry.
W: I can’t believe it. I’m so forgetful. Sir, would you mind telling me some other options to renew books?
M: That’s all right. You can call us on the phone anytime from 9 a.m. to 6 p.m. on weekdays and ask a librarian to renew the books for you. And we also have a new app that allows you to renew your books online so that you don’t have to come all the way to the library.
W: Oh, I see. Thanks for the information, sir. I’m not that good at using computer, but renewing books online sounds like a brilliant idea. I’ll definitely give it a shot next time.
This is the end of Conversation One.
Questions 1-5 are based on Conversation One.
1. What is the most probable job of the man?
2. Why does the woman come to the library?
3. What do most nearby residents usually do to renew books？
4. How much does the woman pay in total?
5. How will the woman probably renew books next time？