Why does the man say this:

[Student (male)] Ms. Hathaway, do you have a minute? Q1 if you’re not busy right now, I’d
   like to talk with you about my work schedule for next semester.
[Manager] (female) Um, yeah. Sure. Q4 Do you have a problem with your schedule?
[Student] [struggling to find the right words] Well, urn...see, the thing is...
[Manager] [encouragingly] Go on.
[Student] OK. See, I just found out that I was invited to join the jazz band next semester.
   And I’m really excited about it--I tried out last year but didn’t get accepted.
   So this is an opportunity I’d really love to take advantage of.
[Manager] Well, congratulations. That sounds like a great opportunity for you. I know
   you’re majoring in music, so I’m sure being in the jazz band will look good on
   your resume.
[Student] Right. I think so too. The only thing is, um, the band practices in the evening,
   from 5:00 to 6:30. Every night.
[Manager] Oh, I get it now. And that conflicts with your schedule as a waiter here in the
   cafeteria.
[Student] That’s right.
[Manager] Hmm...I’m afraid that is a problem.
[Student] I know. Q1 So I was wondering if there are any other, um, shifts I could
   work. Instead of the dinner shift. I mean...do you need anyone to come in at
   lunch? Or breakfast?
[Manager] [apologetically] Oh...I’m afraid the only opportunities we have for part-time
   waiters like yourself is the dinner shift.
[Student] OK. I was worried that might be the case.
[Manager] I understand.Your studies are your top priority, right? Q2 It’s just a shame for
   us, that’s all. It won’t be easy finding a replacement.
[Student] I’ve really enjoyed working in the cafeteria, too. That’s why I thought I’d talk
   to you before I gave my two weeks’ notice. I wasn’t sure if there might be some
   other option I hadn’t thought of.
[Manager] [suddenly coming up with an idea] Oh! Well, maybe there is another way.
[Student] [excitedly] Really?What is it?
[Manager] Q5 Well, if you don’t have your heart set on waiting tables, there
   might be something you could do in the kitchen instead. Employees in the
   kitchen have a lot of work to do before the dinner rush starts. And I’m always
   looking for more part-time people in the kitchen, if you were willing to work
   back there, you could come in earlier and leave in time to make it to your jazz
   band practice.
[Student] [hesitantly] Oh...that’s very nice of you to offer. But...well. I don’t really
   have any experience working in a kitchen. You know...I mean, I worked as a
   waiter all through high school, and now in college. I know what I’m doing with
   that. But the kitchen...I don’t know.
[Manager] Q3 I don’t think you need to worry about it. There’s nothing too hard about
   kitchen work. Basically, you’ll just be chopping up vegetables, putting things
   in the oven, washing some dishes...that kind of thing. The head cook’s a really
   great guy, and he’ll help you get used to everything.
[Student] OK...well, if you think I can do it, I guess I’ll give it a shot, then.When can I start?
[Manager] I can give you your new schedule next week, so...um, just finish the rest of
   this week waiting tables, and we can work out the rest of the details in the next
   couple of days.
[Student] OK, great.Thanks so much for giving me another option.