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  3. Last week, for the first time in many years, I had a big, shouty, stand-up row with a colleague at work. It started off quite sm

Last week, for the first time in many years, I had a big, shouty, stand-up row with a colleague at work. It started off quite sm

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问题     Last week, for the first time in many years, I had a big, shouty, stand-up row with a colleague at work. It started off quite small, as these things often do. But then he accused me of being sloppy. I accused him of trying to cover something up. The two of us stood in the middle of a large, open-plan office.
    The conventional view is that rage at work is bad, as well as being mad and dangerous. A Gallup poll in the US showed that one in five office workers has been so furious with a colleague in the past six months that they would have liked to hit the other person.
    But the true picture is more complicated than that. There is good rage and bad rage. Someone who gets angry all the time is impossible to work with. But for the rest of us, occasional bursts of anger, have much to be said for them.
    My rage attack had two advantages. First, it was a gift to everyone else. Boring office life was briefly interrupted with a little drama. Eyes popped, and suddenly there was something to whisper about at the coffee machine. It was also good for me as it got my blood coursing agreeably through my veins.
    Companies have got themselves into a puzzledom over anger. On one hand they tell us to feel passionate about our work. On the other they expect us to be professional at all times— which means keeping our negative emotions under lock and key. Passionate and professional strike me as odd bedfellows.
    However, if what passion means is minding about work, I’m all for it. The trouble is that minding means sometimes feeling furious when things don’t go according to plan.
    Indeed, for me work is one long rage opportunity—starting with the fact that the machine that dispenses hot water for tea is on the blink. Clearly some management of rage is in order, and here is what the experts usually suggest.
    Their first tip is to breathe. I’ve never been able to see what the big deal about breathing is. It keeps me alive, but that’s as far as it goes.
    Their second is"positive self-talk"—to squash your negative feedings and give the other person the benefit of the doubt. But why should I give my arrogant colleague the benefit of the doubt when he was so clearly in the wrong? The very thought makes me much crosser than I was before.
    The third tip is forgiveness. Again, no dice:I don’t forgive the water machine and I don’t forgive my colleague.
    The reason this advice is so hopeless is that it is trying to eliminate anger. Instead, what we all need advice on is how to do anger better. My outburst last week could have been improved on. The first problem is that I don’t get angry at work often enough, so last week’s row was too shocking to my system. Once every 10 years is too little. Once every 10 minutes is too much. The ideal might be about once every couple of months.
    The next problem was that I didn’t end it properly. Apologies all round are a good way of ending it.
    There are other principles for good anger. It is almost never good to shout at a subordinate. Second, however angry you are don’t let it spill out of control. Throwing the computer keyboard is not advisable as it makes you look an idiot and then your computer doesn’t work, making you crosser still.
Which of the following statements is INCORRECT?
选项 A、Generally speaking, almost all of the clerks get along well with their colleagues.
B、It’s impossible to oppress one’s bad temper while being passionate on one’s work.
C、People tend to get angry at work in many situations.
D、People in companies welcome rage.
答案A
解析 细节题[A]与文中“A Gallup poll…one in five office workers has been so furious with a colleague…”意思相悖，为正确答案。[B]”在激情工作的同时无法压抑自己的坏脾气”与文中表达的意思一致，文中一再提到，工作的激情有可能转化成愤怒，但是愤怒不一定都是不好的。我们需要做的不是压抑愤怒，而是学会如何发怒；[C]与文中“Indeed，for me work is one long rage opportunity”(实际上，对我而言工作中充满了发怒的机会)意思一致；[D]与文中第四、五段中所讲发怒的好处以及办公室同事对于发怒的态度一致。
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