Why is the man talking to the woman?

W: I’m sorry, but I can’t let you check out these books.
M: What do you mean?
W: Wow, the computer shows you got an overdue book, art work, and your circulation perpetual is revoked until you return it.
M: But that’s impossible. I only started going to this school last month and I’m a business major, not an artist.
W: Emh. This is pretty strange. Let me look out the records. OK. You are Robert Smith?
M: Yeah.
W: You live at forty twenty-three western...
M: No, I am living on campus, in the new...
W: You did say you are Robert Smith, right?
M: Yeah, well, my full name is Robert James Smith, but I usually go by pa.
W: Let me check one more thing on the computer. Aha, it’s seen now. There’s another Robert Smith in the class, Robert El Smith. And it looks like he’s the one who got the overdue book checked out.
M: Another Robert Smith? No kidding.
W: So I guess you two never met.
M: No, but I think I should probably try. I could at least what’s just happened.
W: Good idea. Now let’s check out these books today. But I suggest you start use your middle name, or mid initial or avoid any problem like this in the future.