Whenever you find yourself angry, excuse yourself from the situation.

The more emotional you feel, the less rational you’ll think. Learn to recognize your personal warning signs of anger and remove yourself from the situation before you lose your cool. This may mean saying, "I am not willing to talk about that right now," or it may mean walking away.

If you’re trying to get people to do something, mimic their body position and facial expressions as you talk to them. This will build rapport, make them feel that you’re similar to them, and make them like you.