What are the speakers talking about?

W1: Ellen, have you been able to reach the limousine driver yet? I’m worried about getting to the airport on time. Mr. Komatsu and his party are due to arrive in less than an hour.
W2: Yes, Ms. Wade. I’ve just spoken to him on the phone, and he said he’s five minutes away. Is there anything else you’d like me to do?
W1: Well, Mr. Komatsu could turn out to be a valuable client. I was thinking perhaps you could arrange something to make him feel welcome.
W2: Understood. I’ll phone the hotel and have flowers and wine delivered to his room.