2. 外语
  3. You are a customer service manager in a big supermarket. Recently you have received some complaints from customers. Write a

You are a customer service manager in a big supermarket. Recently you have received some complaints from customers. Write a

admin2015-03-23  72
问题     You are a customer service manager in a big supermarket. Recently you have received some complaints from customers.
    Write a memo to the staff in your department:
    informing them of what the customers complain about
    pointing out the possible reasons for the complaints
    proposing ways of solving the problem.
    Write 40-50 words.
                                MEMO
To: Customer service department personnel
From: The Customer service manager
Date: January 7th
Subject: Customer complaints
选项
答案To: Customer service department personnel From: The Customer service manager Date: January 7th Subject:Customer complaints I am obliged to inform you that we received several customer complaints about late delivery of the goods. It is understood that this was often caused by the unexpected traffic jam. Therefore, it is suggested that the goods delivery team set out earlier in case of heavy traffic to ensure the goods are delivered on time. Thank you.
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