A、He wants to tell the woman what steps should be taken. B、The experience is beneficial for overseas tour guides. C、He has handl

M：It says here that you graduated from University of Pennsylvania with a major in philosophy.
W：Right. Then you may think I am not fit for this job according to my educational background. But I want to be a tour guide very much because I like travelling and meeting various kinds of people. So I took an evening course at the Tourism School after graduation and I have gotten a qualification certificate.
M：What do you think are the responsibilities of a tour guide?
W：A tour guide must be responsible for arranging and coordinating tour activities, and offering services of transportation, accommodation, sightseeing, shopping and entertainment.
M：Then I want to ask you some questions about emergencies. If there is an accident—for example a tourist falls ill—what would you do?
W：I think I will call the office to send someone to meet us, and escort that person to the nearest hospital without interrupting our trip.
M：If one of them forgot a camera in a restaurant, would you let the tourist bus go back?
W：In fact, prior to their boarding the bus and their getting off the bus, I will make an announcement to remind them that they should check their belongings.
M：Well, it seems that you have all the practical experience to handle these cases. Is there anything you want to ask about?
W：I’d like to be an overseas tour guide someday. Would there ever be any chance of that?
M：Certainly. But in a few years, after you learn more about our business, you may go overseas with a tour group.
1. Why does the man refer to the woman’s education?
2. Why does the woman want to be a tour guide?
3. Which of the following is the responsibility of a tour guide?
4. Why does the man ask questions about emergency coping?