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  3. A change management process should include a number of procedures. Which of the following incorrectly describes a characteristic

A change management process should include a number of procedures. Which of the following incorrectly describes a characteristic

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问题 A change management process should include a number of procedures. Which of the following incorrectly describes a characteristic or component of a change control policy?
选项 A、Changes that are unanimously approved by the change control committee must be tested to uncover any unforeseen results.
B、Changes approved by the change control committee should be entered into a change log.
C、A schedule that outlines the projected phases of the change should be developed.
D、An individual or group should be responsible for approving proposed changes.
答案A
解析 A正确。应该建立一个结构良好的变更管理流程来帮助员工度过多种类型的环境变化。这个流程应该体现在变更控制策略中。尽管变更的类型各不相同，但一个标准的流程列表有助于把这个流程置于可控范围内，从而确保它以一个可以预见的方式进行。变更控制委员会批准的所有变更都必须经过全面测试以发现不可以预见的结果。根据变更的严重程度和公司的组织结构，变更及其实施可能需要被提交给变更控制委员会。这有助于表现变更的不同目的和效果以及可能产生的后果。
B不正确。因为变更控制委员会批准的变更的确应该记入变更口志。这个口志应该随着进程的进行而更新，直到进程结束。追踪并记录所有得以批准并实施的变更是至关重要的。
C不正确。因为一旦某个变更经过了全面地测试和批准，就应该制定一个描述实施变更的各个阶段和必要里程碑的日程安排。这些步骤应该完全被记录下来，进度也应该被监控。
D不正确。因为请求应该被提交给负责批准变更并监督在这个环境中发生的变更活动的人或者小组。
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