• You will hear another five short pieces. • For each piece, decide what the speaker is trying to do. • Write one letter (A-H) n

F: Oh hi, is that Julia? It’s Amy here... listen... I’m ringing to say that the planning meeting is still going on... everyone is talking so much! I hope it won’t upset your plans for later on too much but I won’t get back until at least seven o’clock. No, it can’t be helped, I’m afraid... no, well, I hope I won’t be too late... (fade)

F: Ladies and gentlemen! ... before the meeting starts, can I have your attention for a minute? If you would like copies of the report on the proposed future development of the company, they are on the table at the back of the room. Please put your name on the list so we know who’s had a copy... there should be enough for everyone. Oh, and could you write your Department next to your name? Thank you very much.