Read the article below about passive-aggressive organisation. For each question(31-40), write one word in CAPITAL LETTERS on

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问题 Read the article below about passive-aggressive organisation.
For each question(31-40), write one word in CAPITAL LETTERS on your Answer Sheet.
There is an example at the beginning(0).

The Passive-Aggressive Organisation
Healthy companies are hard to mistake. Their managers have access to good, timely information, the authority to make informed decisions, and the incentives to make them on behalf of the organisation, which promptly and capably carries them (0).A good term for the healthiest of such organisations is "resilient", since they can react nimbly【B1】______challenges and recover quickly 【B2】______those they cannot dodge.
Unfortunately, most companies are not resilient. In fact, fewer than one【B3】______ five of the approximately 30,000 individuals 【B4】______responded to a global online survey Booz Allen Hamilton conducted describe their organisations that way. The largest number-over one-quarter—say they suffer from the cluster of pathologies we place【B5】______the label "passive-aggressive". The category takes its name from the organisation’s quiet but tenacious resistance, in every way but openly, to corporate directives.
In passive-aggressive organisations, people pay those directives lip service, putting in only enough effort to appear compliant. Employees feel free to do as they see fit【B6】______there are hardly ever unpleasant consequences, and the directives themselves are often misguided and thus seem worthy【B7】______defiance.
Making matters worse, senior management has left unclear where accountability actually lies, in effect absolving managers of final responsibility【B8】______ anything they do. Those【B9】______ initiative must wait interminably for a go-ahead, and their actions when finally taken【B10】______accompanied by a chorus of second-guessing, a poor but understandable substitute for the satisfaction of accomplishing the task at hand.
【B5】

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